Shipping policy
Order Processing
Please allow 1–2 business days to process your order. You will receive an email notification once your order has been shipped, including your tracking information.
Domestic Shipping (UK)
We ship exclusively with Royal Mail. The available options are:
| Shipping option | Estimated delivery time* | Price |
|---|---|---|
| Royal Mail Tracked 48 | 2 business days | Calculated at checkout |
| Royal Mail Tracked 24 | 1 business day | Calculated at checkout |
*Delivery times start once your order has been processed and handed over to Royal Mail. They are estimates and may vary due to carrier delays, public holidays, or peak periods.
Returns, Refunds and Exchanges
We accept returns up to 14 days after delivery, if the item is unused and in its original condition. We will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at al.huda.bookstore.info@gmail.com with your order number and a photo of the item’s condition. We handle these on a case-by-case basis and will do our best to reach a satisfactory solution.
Questions
If you have any questions about shipping or your order, please contact us at al.huda.bookstore.info@gmail.com.